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    Case Study
    tabcorp-logo-black-and-white-1

    COMPANY

    Tabcorp

    INDUSTRY

    Gambling

    /Saving $2.5M with the right People Analytics partner_

    Wins with OneModel

    0 K

    Hours of manager time saved

    0

    HR systems consolidated into one

    $ 0 M

    Saved in just their first year

    The Challenge

    14 disjointed HR systems

    Tabcorp managed large volumes of data spread across multiple disconnected HR systems. HR teams were forced to manually pull data from each system and compile it into spreadsheets just to generate basic people metrics, such as headcount, staff turnover, leave balances, and training compliance.

    As an amalgamation of five gaming and media brands—The Lott, Keno, TAB, SkyRacing, and MAX—Tabcorp faced a complex web of HR systems. Each system produced different outputs, creating a major challenge for the People and Culture team. “There's a recruitment system, a core HRIS, a performance system, a learning and development system, a listing system, a health and safety system, and a recognition system—how on earth is anyone supposed to make any sense of this?” said George Colvin, formerly Tabcorp’s People Analytics and Insights Lead.

    Only George had access to all 14 systems, and 44% of Tabcorp’s people leaders reported that these systems and processes didn’t support them in getting their work done effectively.

    The Solution

    A single, comprehensive PA platform

    One Model delivered a complete solution, including:

    • Out-of-the-box content, including hundred of people metrics ready to analyze, including headcount and full-time equivalent numbers at any given time (full history)
    • Training/course completion
    • Employee recognition
    • Remuneration, leave, and turnover
    • Demographics - diversity and inclusion
    • Built-in user capabilities to drill down to the individual, source data, metric definition, and internal benchmarks
    • Out-of-the-box storyboards focusing on the key issues that were front-of-mind at Tabcorp, with data refreshed daily

    A smooth implementation

    While continuing to conduct their business as usual roles, Tabcorp's people analytics teams led their One Model implementation. At the conclusion of the implementation, Tabcorp had:

    • Onboarded seven years of historical information from their core HR system
    • Conducted a "high velocity pilot" experience with 30 of Tabcorp's leaders over a three-week period
    • Consulted Tabcorp executives about the project and designed, with One Model input, an intuitive, relevant, and secure user experience
    • Trained over 700 interval leaders across every state and territory to self-serve using the One Model system
    • Generated specific analytics for each of those 700 leaders
    • Dynamically assigned information based on the leader's position, location, etc. and allowed them to see just their specific information
    • Rolled out the entire program nationally, starting with satellite offices in the Northern Territory, Western Australia, Tasmania, and South Australia, and two weeks later for NSW leaders, followed shortly by Queensland and Victoria
    • High adoption rates from Tabcorp stakeholders across the company
    The Results

    $2.5M in savings in Year 1

    Tabcorp reported that One Model saves each manager one hour per week previously spent pulling data from multiple systems to access key information about their teams. Managers now repurpose this time to focus on core business activities with their teams. Over a year, this adds up to more than 30,000 hours of manager time saved, resulting in $2.5 million in savings in Tabcorp’s first year with One Model.

    “Now that we have all of our data in one place through One Model, we are really excited about the next steps in our journey with them, utilizing their full suite of predictive analytics, insights, and machine learning,” says George Colvin.

    Incredible time to value
    Incredible time to value

    With $2.5M saved in just the first year with One Model, Tabcorp's finance team is thrilled with the ROI from adopting the One Model people analytics system.

    Data informed decisions
    More data-driven decisions

    By centralizing their HR systems into One Model, Tabcorp can easily access better HR insights and make smarter talent decisions.

    Scalable people analytics
    Aligning HR & Finance

    Leaders from HR and finance use One Model to build data storyboards from a single, reliable dataset, fostering a strong partnership and addressing key business questions together.

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