Tabcorp managed large volumes of data spread across multiple disconnected HR systems. HR teams were forced to manually pull data from each system and compile it into spreadsheets just to generate basic people metrics, such as headcount, staff turnover, leave balances, and training compliance.
As an amalgamation of five gaming and media brands—The Lott, Keno, TAB, SkyRacing, and MAX—Tabcorp faced a complex web of HR systems. Each system produced different outputs, creating a major challenge for the People and Culture team. “There's a recruitment system, a core HRIS, a performance system, a learning and development system, a listing system, a health and safety system, and a recognition system—how on earth is anyone supposed to make any sense of this?” said George Colvin, formerly Tabcorp’s People Analytics and Insights Lead.
Only George had access to all 14 systems, and 44% of Tabcorp’s people leaders reported that these systems and processes didn’t support them in getting their work done effectively.
THE SOLUTION
A single, comprehensive PA platform
One Model delivered a complete solution, including:
Out-of-the-box context, including hundred of people metrics ready to analyze, including headcount and full-time equivalent numbers at any given time (full history)
Training/course completion
Employee recognition
Remuneration, leave, and turnover
Demographics - diversity and inclusion
Built-in user capabilities to drill down to the individual, source data, metric definition, and internal benchmarks
Out-of-the-box storyboards focusing on the key issues that were front-of-mind at Tabcorp, with data refreshed daily
A smooth implementation
While continuing to conduct their business as usual roles, Tabcorp's people analytics teams led their One Model implementation. At the conclusion of the implementation, Tabcorp had:
Onboarded seven years of historical information from their core HR system
Conducted a "high velocity pilot" experience with 30 of Tabcorp's leaders over a three-week period
Consulted Tabcorp executives about the project and designed, with One Model input, an intuitive, relevant, and secure user experience
Trained over 700 interval leaders across every state and territory to self-serve using the One Model system
Generated specific analytics for each of those 700 leaders
Dynamically assigned information based on the leader's position, location, etc. and allowed them to see just their specific information
Rolled out the entire program nationally, starting with satellite offices in the Northern Territory, Western Australia, Tasmania, and South Australia, and two weeks later for NSW leaders, followed shortly by Queensland and Victoria
High adoption rates from Tabcorp stakeholders across the company
THE RESULTS
$2.5M in savings in Year 1
Tabcorp reported that One Model saves each manager one hour per week previously spent pulling data from multiple systems to access key information about their teams. Managers now repurpose this time to focus on core business activities with their teams. Over a year, this adds up to more than 30,000 hours of manager time saved, resulting in $2.5 million in savings in Tabcorp’s first year with One Model.
“Now that we have all of our data in one place through One Model, we are really excited about the next steps in our journey with them, utilizing their full suite of predictive analytics, insights, and machine learning,” says George Colvin.
Incredible time to value
With $2.5M saved in just the first year with One Model, Tabcorp's finance team is thrilled with the ROI from adopting the One Model people analytics system.
More data-driven decisions
By centralizing their HR systems into One Model, Tabcorp can easily access better HR insights and make smarter talent decisions.
Aligning HR & Finance
Leaders from HR and finance use One Model to build data storyboards from a single, reliable dataset, fostering a strong partnership and addressing key business questions together.
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About One Model
One Model’s people analytics solutions help thriving companies make consistently great talent decisions at all levels of the organization. Large and rapidly-growing companies rely on our People Data Cloud™ people analytics platform because it takes all of the heavy lifting out of data extraction, cleansing, modeling, analytics, and reporting of enterprise workforce data. One Model pioneered people data orchestration, innovative visualizations, and flexible predictive models. HR and business teams trust its accurate reports and analyses. Data scientists, engineers, and people analytics professionals love the reduced technical burden. People Data Cloud is a uniquely transparent platform that drives ethical decisions and ensures the highest levels of security and privacy that human resource management demands.
